CQC Domain Ratings
Coldwells House is a CQC-registered residential care home based in Hereford, Herefordshire. It is operated by Ms K A Rogers.
The home provides specialist care for dementia, mental health, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Coldwells House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
Following an inspection in January 2026, the Care Quality Commission (CQC) rated Coldwells House as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
Notably, the home received an Outstanding rating for care quality, and Outstanding leadership.
Coldwells House is located in Hereford, within the Herefordshire, County of local authority area in West Midlands.
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| CQC Rating | Outstanding |
| Address | Coldwell's Road, Holmer, Holmer, Hereford, Herefordshire, HR1 1LH |
| Phone | 01432 272414 |
| Website | www.herefordshirecarehomes.com |
| Local authority | Herefordshire, County of |
| Region | West Midlands |
| Last inspection | 12 January 2026 |
| Provider | Ms K A Rogers |
Is Coldwells House registered with the CQC?
Yes. Coldwells House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-121568241
What type of care does Coldwells House provide?
Coldwells House provides residential homes, rehabilitation (illness/injury), specialising in dementia, mental health conditions, caring for adults over 65 yrs, physical disabilities.
How do I contact Coldwells House?
You can contact Coldwells House by phone on 01432 272414, or visit them at Coldwell's Road, Holmer, Holmer, Hereford, Herefordshire, HR1 1LH.
What is Coldwells House's CQC rating?
Coldwells House has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-121568241
What are Coldwells House's CQC domain ratings?
The CQC inspects care homes across five domains. Coldwells House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Outstanding, Responsive: Outstanding, Well-led: Outstanding.
How many care homes are in Hereford?
There are 40 CQC-registered care homes in Hereford. You can browse the full list at carehomeos.co.uk/care-homes/town/hereford.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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