CQC Domain Ratings
Chaucer House is a CQC-registered nursing home based in Canterbury, Kent. It is operated by Avante Care and Support Limited.
The home provides specialist care for sensory impairments, adults under 65, dementia, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a nursing home, Chaucer House provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.
The Care Quality Commission (CQC) last inspected Chaucer House in June 2026 and rated the service as Inadequate. The CQC has taken enforcement action and the home is working to address serious concerns. Families should review the CQC report and consider all available options carefully.
Chaucer House is located in Canterbury, within the Kent local authority area in South East.
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| CQC Rating | Inadequate |
| Address | 82 St. Martins Hill, Littlebourne Road, Littlebourne Road, Canterbury, Kent, CT1 1PS |
| Phone | 01227 671985 |
| Local authority | Kent |
| Region | South East |
| Last inspection | 25 June 2026 |
| Provider | Avante Care and Support Limited |
Is Chaucer House registered with the CQC?
Yes. Chaucer House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-8400894768
What type of care does Chaucer House provide?
Chaucer House provides nursing homes, specialising in sensory impairments, caring for adults under 65 yrs, dementia, caring for adults over 65 yrs.
How do I contact Chaucer House?
You can contact Chaucer House by phone on 01227 671985, or visit them at 82 St. Martins Hill, Littlebourne Road, Littlebourne Road, Canterbury, Kent, CT1 1PS.
What is Chaucer House's CQC rating?
Chaucer House has been rated "Inadequate" by the Care Quality Commission (CQC). This means the service is performing badly and the CQC has taken action against the person or organisation that runs it. See the full CQC inspection report at https://www.cqc.org.uk/location/1-8400894768
What are Chaucer House's CQC domain ratings?
The CQC inspects care homes across five domains. Chaucer House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Canterbury?
There are 43 CQC-registered care homes in Canterbury. You can browse the full list at carehomeos.co.uk/care-homes/town/canterbury.
Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.
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