CQC Domain Ratings
Birch House is a CQC-registered residential care home based in Ashford, Kent. It is operated by Nexus Programme Limited.
The home provides specialist care for adults under 65, learning disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Birch House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Birch House in January 2025 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Birch House is located in Ashford, within the Kent local authority area in South East.
Are you the manager or owner of Birch House? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | The Street, Appledore, Appledore, Ashford, Kent, TN26 2AF |
| Phone | 01233 758527 |
| Website | www.nexusprogrammeltd.co.uk |
| Local authority | Kent |
| Region | South East |
| Last inspection | 8 January 2025 |
| Provider | Nexus Programme Limited |
Is Birch House registered with the CQC?
Yes. Birch House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-1010201117
What type of care does Birch House provide?
Birch House provides residential homes, specialising in caring for adults under 65 yrs, learning disabilities.
How do I contact Birch House?
You can contact Birch House by phone on 01233 758527, or visit them at The Street, Appledore, Appledore, Ashford, Kent, TN26 2AF.
What is Birch House's CQC rating?
Birch House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-1010201117
What are Birch House's CQC domain ratings?
The CQC inspects care homes across five domains. Birch House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Ashford?
There are 54 CQC-registered care homes in Ashford. You can browse the full list at carehomeos.co.uk/care-homes/town/ashford.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Birch House still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.