Good CQC Overall Rating · Inspected Sept 2025 · View CQC report →
Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires improvement

Ballater House is a CQC-registered nursing home based in Coulsdon, Surrey. It is operated by Mr. Gordon Phillips.

The home provides specialist care for adults under 65, learning disabilities, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a nursing home, Ballater House provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.

The Care Quality Commission (CQC) last inspected Ballater House in September 2025 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.

Ballater House is located in Coulsdon, within the Surrey local authority area in South East.

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CQC RatingGood
Address43 Hollymeoak Road, Chipstead, Chipstead, Coulsdon, Surrey, CR5 3QE
Phone01737 555568
Websitewww.glencare.com
Local authoritySurrey
RegionSouth East
Last inspection12 September 2025
ProviderMr. Gordon Phillips
Nursing homes
Specialisms
View official CQC profile for Ballater House →
Frequently asked questions

Is Ballater House registered with the CQC?

Yes. Ballater House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-127633039

What type of care does Ballater House provide?

Ballater House provides nursing homes, specialising in caring for adults under 65 yrs, learning disabilities, mental health conditions, caring for adults over 65 yrs.

How do I contact Ballater House?

You can contact Ballater House by phone on 01737 555568, or visit them at 43 Hollymeoak Road, Chipstead, Chipstead, Coulsdon, Surrey, CR5 3QE.

What is Ballater House's CQC rating?

Ballater House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-127633039

What are Ballater House's CQC domain ratings?

The CQC inspects care homes across five domains. Ballater House's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.

How many care homes are in Coulsdon?

There are 14 CQC-registered care homes in Coulsdon. You can browse the full list at carehomeos.co.uk/care-homes/town/coulsdon.

About this type of care

Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.

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