Requires improvement CQC Overall Rating · Inspected Oct 2022 · View CQC report →
Safe
Requires improvement
Effective
Requires improvement
Caring
Good
Responsive
Good
Well-led
Requires improvement

Austen House is a CQC-registered nursing home based in Reading, Berkshire. It is operated by Barchester Healthcare Homes Limited.

The home provides specialist care for adults under 65, dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a nursing home, Austen House provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.

The Care Quality Commission (CQC) last inspected Austen House in October 2022 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.

Austen House is located in Reading, within the Wokingham local authority area in South East.

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CQC RatingRequires improvement
AddressKilnsea Drive, Lower Earley, Lower Earley, Reading, Berkshire, RG6 3UJ
Phone01189 266100
Websitewww.barchester.com
Local authorityWokingham
RegionSouth East
Last inspection4 October 2022
ProviderBarchester Healthcare Homes Limited
Nursing homes
Specialisms
View official CQC profile for Austen House →
Frequently asked questions

Is Austen House registered with the CQC?

Yes. Austen House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-125862259

What type of care does Austen House provide?

Austen House provides nursing homes, specialising in caring for adults under 65 yrs, dementia, caring for adults over 65 yrs.

How do I contact Austen House?

You can contact Austen House by phone on 01189 266100, or visit them at Kilnsea Drive, Lower Earley, Lower Earley, Reading, Berkshire, RG6 3UJ.

What is Austen House's CQC rating?

Austen House has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-125862259

What are Austen House's CQC domain ratings?

The CQC inspects care homes across five domains. Austen House's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Good, Responsive: Good, Well-led: Requires improvement.

How many care homes are in Reading?

There are 116 CQC-registered care homes in Reading. You can browse the full list at carehomeos.co.uk/care-homes/town/reading.

About this type of care

Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.

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