CQC Domain Ratings
Arbrook House Care Home is a CQC-registered nursing home based in Esher, Surrey. It is operated by Bupa Care Homes (BNH) Limited.
The home provides specialist care for adults under 65, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a nursing home, Arbrook House Care Home provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.
Following an inspection in February 2019, the Care Quality Commission (CQC) rated Arbrook House Care Home as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
Notably, the home received an Outstanding rating for care quality, and Outstanding leadership.
Arbrook House Care Home is located in Esher, within the Surrey local authority area in South East.
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| CQC Rating | Outstanding |
| Address | 36 Copsem Lane, Esher, Surrey, KT10 9HE |
| Phone | 01372 468246 |
| Local authority | Surrey |
| Region | South East |
| Last inspection | 26 February 2019 |
| Provider | Bupa Care Homes (BNH) Limited |
Is Arbrook House Care Home registered with the CQC?
Yes. Arbrook House Care Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-126417987
What type of care does Arbrook House Care Home provide?
Arbrook House Care Home provides nursing homes, specialising in caring for adults under 65 yrs, caring for adults over 65 yrs.
How do I contact Arbrook House Care Home?
You can contact Arbrook House Care Home by phone on 01372 468246, or visit them at 36 Copsem Lane, Esher, Surrey, KT10 9HE.
What is Arbrook House Care Home's CQC rating?
Arbrook House Care Home has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-126417987
What are Arbrook House Care Home's CQC domain ratings?
The CQC inspects care homes across five domains. Arbrook House Care Home's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Outstanding, Responsive: Outstanding, Well-led: Outstanding.
How many care homes are in Esher?
There are 6 CQC-registered care homes in Esher. You can browse the full list at carehomeos.co.uk/care-homes/town/esher.
Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.
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