CQC Domain Ratings
23 Oak Avenue is a CQC-registered residential care home based in Isle of Sheppey, Kent. It is operated by Insight Specialist Behavioural Service Ltd.
The home provides specialist care for adults under 65, learning disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, 23 Oak Avenue provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected 23 Oak Avenue in September 2026 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
23 Oak Avenue is located in Isle of Sheppey, within the Kent local authority area in South East.
Are you the manager or owner of 23 Oak Avenue? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | Minster on sea, Sheerness, Sheerness, Isle of Sheppey, Kent, ME12 3QT |
| Phone | 01795 351641 |
| Website | www.insightbehaviouralservice.co.uk |
| Local authority | Kent |
| Region | South East |
| Last inspection | 7 September 2026 |
| Provider | Insight Specialist Behavioural Service Ltd |
Is 23 Oak Avenue registered with the CQC?
Yes. 23 Oak Avenue is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-2827267050
What type of care does 23 Oak Avenue provide?
23 Oak Avenue provides residential homes, specialising in caring for adults under 65 yrs, learning disabilities.
How do I contact 23 Oak Avenue?
You can contact 23 Oak Avenue by phone on 01795 351641, or visit them at Minster on sea, Sheerness, Sheerness, Isle of Sheppey, Kent, ME12 3QT.
What is 23 Oak Avenue's CQC rating?
23 Oak Avenue has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-2827267050
What are 23 Oak Avenue's CQC domain ratings?
The CQC inspects care homes across five domains. 23 Oak Avenue's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Isle of Sheppey?
There are 2 CQC-registered care homes in Isle of Sheppey. You can browse the full list at carehomeos.co.uk/care-homes/town/isle-of-sheppey.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is 23 Oak Avenue still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.